At Flex Cash, your privacy is our priority. This policy explains how we collect, use, and safeguard your personal information when you use our mobile application. By using the Flex Cash app, you consent to the practices described below.
We collect only the data that is necessary to assess your eligibility, verify your identity, reduce financial risk, and deliver our services responsibly. The categories of data we collect include:
Financial SMS messages
Information about installed financial apps
Device identifiers and technical specs
Camera and storage access for KYC
In-app usage behavior
We access only financial SMS messages from the past 6 months, such as bank alerts, salary credits, EMI reminders, and payment confirmations. This allows us to evaluate your repayment capacity, detect risk patterns, and match you with suitable financial services. SMS data is encrypted, uploaded to https://api.flexcashapp.com, and deleted after the assessment is complete.
We collect data exclusively about financial-related apps installed on your device, such as banking, credit, or lending apps. This insight helps us assess your credit exposure and identify potential fraud. We do not access or store data from unrelated apps. All relevant metadata is securely transmitted to https://api.flexcashapp.com and deleted after processing.
We collect device-level data including make, model, operating system version, screen size, language, network type, and device ID. This helps us confirm compatibility, verify device authenticity, and maintain app security. This data will be uploaded to https://api.flexcashapp.com, stored securely and deleted after verification.
We request access to your camera and gallery strictly for uploading KYC documentation (e.g., ID proof, address proof, selfies). This information is used to comply with regulatory identity verification requirements and is securely deleted after successful verification. Files are uploaded securely to https://api.flexcashapp.com and removed once verified.
We track non-personal usage patterns such as clicks, screen navigation, session duration, and feature usage. This data allows us to optimize user experience, detect anomalies, and enhance app performance. Collected data is encrypted, securely transmitted to https://api.flexcashapp.com, analyzed briefly, and discarded after use.
We process your information for the following purposes:
To assess loan eligibility and credit risk
To comply with KYC and legal obligations
To detect and prevent fraudulent behavior
To ensure security and performance of the app
To send relevant updates and alerts (with your consent)
Your personal data is retained only as long as necessary to fulfill the purpose it was collected for or as required by law. Once your loan is closed or your account remains inactive for an extended period, your data is permanently deleted from our servers unless retention is legally required.
Users can also request data deletion through the app or via email. However, deletion may not be possible while an active loan is ongoing.
We follow industry-standard security measures, including:
Data encryption
Secure transmission via SSL
Firewalls and intrusion detection
Role-based access control
These measures ensure that your data is protected from unauthorized access, alteration, or misuse.
We do not sell your data. Your information is shared only with:
Dada Dev Finance & Leasing Pvt. Ltd. (our NBFC partner and the sole provider of lending services)
Government or regulatory authorities, if required by law
Service providers involved in technical operations, under strict data confidentiality agreements
Flex Cash itself does not issue loans.
As a user, you have the right to:
Request a copy of your data
Ask for correction or deletion of your information
Withdraw permissions where applicable
File a complaint regarding misuse or unauthorized access
To exercise these rights, contact us at the email address below.
If you have any questions, concerns, or data requests, please contact us:
Email: support@reichtumfintech.com
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date. Please review this page periodically to stay informed.